Please mark helpful or answered as appropriate to help other users. You can ask for more help by replying to this post (Reply button below). Please let me know if you have any more questions or require further help. This forum is a user-to-user support forum. Here is a chat site you can use if you have trouble with that. Note that the HUP license is limited to use on one computer at a time and limited to the time you are employed with the HUP sponsor. You should get the product key and download link from the original email you received after you bought the HUP version. Here is the FAQ page for the Home Usage Program (HUP). As long as your agencycommand is a software assurance customer under NGEN, eligible NGEN users are allowed to upgrade to the latest version of the Microsoft Office software available, at applicable discount program costs. Is there anything else I can do to gain access to the software I purchased?Īs you've discovered, there have been major changes to the HUP. Air Force Microsoft Hup Program Code Upgrade To The. Once I was told I'd receive an email with the activation code (I never did), once I was again redirected to the discount on Office 365, and twice I have replied to emails referencing my support incident, but received When I use the automated helpbot I am redirected to my employer's HUP page, which is asking me to subscribe to Office 365 at a discounted rate. Of payment, and I am able to install but not able to retrieve the activation code. I have the original order confirmation that includes the download and install links as well as proof My kids' desktop computer for a few months and just bought myself a new laptop- and now I can't access the activation code to install Office. Before I even tried to install it, my computer died and I figured I'd wait until I got a new laptop, then install it on the new computer. Back in February I purchased a copy of Office Professional Plus 2019 through my employer's home use program.

Air force microsoft hup program code